VBet Terms and Conditions

Welcome to VBet Casino. These Terms and Conditions govern your use of our website and services available at vbet.co.uk. By registering an account, accessing our platform, or placing a bet, you confirm that you have read, understood, and agreed to be bound by these terms in full. We encourage you to review this document carefully before using any part of our service. If you do not agree with any provision, please do not use our platform.

1. About Us

At VBet, we operate as SCGO Limited, a company registered in Malta (registration number C45929), with our registered address at Luxe Pavilion, 2nd Level, Diamonds International Building, Portomaso, St Julian's STJ 4010, Malta. Our VBet Casino platform is part of the BetConstruct / Vivaro group — a brand with roots dating back to 2003. We are licensed and regulated by the United Kingdom Gambling Commission (UKGC) under account number 44662, issued to SCGO Limited. Compliance with UKGC regulations is central to how we operate. If you have questions about our licensing, you may contact us at support@vbet.co.uk or by phone at +44 203 582 4005.

2. Eligibility and Account Registration

Our services are available exclusively to residents of the United Kingdom who meet the following conditions. By creating an account with VBet, you confirm and warrant that:

You are at least 18 years of age
You are a resident of the United Kingdom
You are not on any self-exclusion register or have any active gambling restrictions
You are registering only one account in your own name
All information you provide during registration is accurate, current, and complete
You are acting on your own behalf and not as an agent for a third party

We reserve the right to verify your identity at any time. Account verification is typically completed within 24 hours. Failure to provide requested documentation may result in suspension or closure of your account. We do not permit duplicate accounts — if we detect multiple accounts held by the same individual, we reserve the right to close them and withhold any associated funds pending investigation.

3. VBet Bonus and Promotions

At VBet Casino, we offer a range of promotional offers to both new and existing customers. Our casino welcome bonus currently includes 125 Free Spins on Big Bass Splash (Pragmatic Play) upon your first qualifying deposit. To claim this VBet bonus, you must deposit £25 or more in a single transaction and wager that amount on any slot game on the same day. Free spins are credited the following day at 11:00 UK time. Each spin is valued at £0.10. These spins carry no wagering requirement but are non-withdrawable and expire after 5 days.

Our VBet free spins offer is available to new, verified UK customers only. Deposits must be made via Debit Card, Apple Pay, or Instant Bank Transfer (Trustly). An alternative offer of 50 Free Spins on Big Bass Bonanza is available for deposits of £10 or more.

3.1 Sports Welcome Offer

We also provide a Sports Welcome Offer: receive a £25 free bet if your first qualifying bet of £50 or more loses. Additional ongoing promotions at VBet Casino include:

ACCA Boost — up to 100% on accumulator bets
ACCA Insurance — 100% bonus up to £100 free bet
Live Casino 10% Cashback — bet £200 or more in a week; receive 10% back on net losses of £200 or more
Mega Wheel Madness / Drops & Wins — prize pool exceeding £4,000,000
Early Payout — if your team goes 2 goals ahead
Bet Builder and Cash Out features available on eligible markets

All VBet promo code offers and bonus terms are subject to change. We reserve the right to modify, suspend, or withdraw any promotion at any time. Full promotion-specific terms apply in all cases and are published on the relevant promotions page.

4. Deposits and Withdrawals

We accept deposits at VBet via the following methods: Debit Card (Visa, Mastercard), Apple Pay, Instant Bank Transfer (Trustly), Payz, and MuchBetter. Please note that only debit cards are accepted — we do not process credit card deposits in accordance with UKGC requirements. The typical minimum deposit is £10; however, certain promotions, including our 125 Free Spins welcome offer, require a minimum deposit of £25.

Our VBet deposits are processed securely and promptly. For withdrawals, the minimum withdrawal amount is £10. We only process withdrawals back to the same payment method used for the original deposit. Withdrawal requests are typically processed within 12 hours, and funds are usually received within 72 hours of the request being submitted. Longer processing times may apply if additional verification checks are required.

4.1 Accepted Withdrawal Methods

Debit Card (Visa, Mastercard)
Apple Pay
Payz
MuchBetter

We do not accept credit cards or direct bank transfers for withdrawals. Our team processes all transactions in GBP. We reserve the right to carry out enhanced due diligence checks before processing any withdrawal, particularly for first-time cashouts or where unusual activity is detected.

5. Gaming Rules and Fair Play

Our VBet Casino platform offers over 5,000 casino games including slots, table games, live casino, Slingo, Keno, lottery games, scratch cards, video poker, and instant games. We also feature a comprehensive sportsbook with over 40,000 pre-match and 30,000 live events per month, virtual sports, and esports markets including CS2, Dota 2, and League of Legends.

Games are provided by leading suppliers including Pragmatic Play, Playtech, NetEnt, Play'n GO, PG Soft, and Big Time Gaming (Megaways). Our live casino section features 196+ live dealer games delivered by Creedroomz and other providers. Progressive jackpots are available across a selection of our titles.

We are committed to fair play and operate all games using certified random number generation. Any attempt to exploit technical errors, use automated software, or engage in collusion will result in immediate account suspension and forfeiture of funds.

6. Responsible Gambling

At VBet, we take our responsibility to players seriously. We provide a range of tools to help you manage your gambling activity, including deposit limits, session time limits, cooling-off periods, and self-exclusion options. We support GamStop and BeGambleAware initiatives. If you feel your gambling is becoming problematic, please contact our support team immediately or visit begambleaware.org.

Our VBet Casino platform is strictly for players aged 18 and over. We use age verification processes to ensure compliance. We reserve the right to request identity documents at any time to confirm a player's age and identity.

7. VClub Loyalty Programme

We offer our players access to the VClub VIP programme, which includes five tiers: Bronze, Silver, Gold, Platinum, and Diamond. As you progress through our loyalty levels, you gain access to enhanced rewards, exclusive promotions, and dedicated account management. Full terms and conditions applicable to the VClub programme are published separately on our promotions page.

8. Customer Support

Our VBet live chat support is available 24/7. You can also reach us by email at support@vbet.co.uk or by phone at +44 203 582 4005 (available 05:00–22:00 UK time). We are committed to resolving all queries promptly and professionally. Our support team operates exclusively in English.

9. Limitation of Liability

We provide our services on an "as is" basis. While we strive for continuous availability, we do not guarantee uninterrupted access to our platform. We shall not be liable for any loss arising from technical failures, service interruptions, or events beyond our reasonable control. Our total liability to you in connection with any dispute shall not exceed the amount deposited by you in the 30 days prior to the relevant event.

10. Governing Law

These Terms and Conditions are governed by the laws of England and Wales. Any disputes arising under or in connection with these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales. We are also subject to the regulatory oversight of the United Kingdom Gambling Commission, and you may refer complaints to the UKGC or an approved Alternative Dispute Resolution (ADR) body if they cannot be resolved directly with us.

We reserve the right to amend these Terms and Conditions at any time. Any changes will be posted on our website, and continued use of our services following such changes constitutes your acceptance of the updated terms. For the most current version of our terms, please visit our website regularly. For questions, contact us at support@vbet.co.uk — our team at VBet Casino is always here to help.

Content updated: July 13, 2026